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However after 7 transfers to different departments some manned by humans, some only by robots, I finally was directed to call this "Loyalty' department self a completely wrong number, the AT&T rep thinking they were somehow doing me a favor. find that I dont have an account number or investor number when looking up my. As it starts asking you questions for the 3rd time, again press '0'. How do I double check what my user name is.
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Once it starts talking again, press '0' again. When the system starts asking you questions, press '0'. When the automated system alerts you that your call may be recorded, press zero. You see I was using an old Razr flip phone which I never used to access the internet, so I new there was no data usage overage. This tutorial will show you the fastest way to get a human customer service representative at AT&T Wireless. In addition there was a "data use" charge of $236.00 for data which I never accessed but which they insisted was nonetheless a valid charge. A wireless plan for which I had no signed contract, and never agreed to pay any cancellation fee.
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Ask the community Go to community forums Contact us Chat with a rep We’ll start by asking you a few questions. They added a cancellation fee to my final bill of $35.00 when I switched to a prepaid plan from my regular AT&T wireless service. Have questions about your AT&T Wireless service Explore our community forums for answers. The emotional stress I was undergoing was from trying to find a responsible human being who could actually answer questions about what appears to be a fraudulent attempt to collect money by AT&T. The one they gave me was for an "Orange County Warm Line" basically a counseling service for people undergoing emotional stress. (Printing service) Thank you for J&T Expresss help and quick delivery which enable our customers to meet their documents deadline J&T Boleh CT Teoh & Co.